Patient Policies
Are you Running Late?
Late Arrival Policy
In the event you are over 15 minutes late to your appointment, and we are unable to fit you into the schedule, this will result in a cancellation fee and a new appointment time.
Please call us at (713) 522-1717 if you are running late to your scheduled appointment.
Cancellation Policy and Failure to Attend
As we secure your appointment for you, we turn away other patients for the time allotted; any missed or cancelled appointments with less than 2 business day notice will incur a $50 late cancellation fee. If you need to reschedule due to illness or a last minute work trip, we understand and will try to reschedule. If you fail to notify us of a cancellation of appointment or fail to attend a confirmed appointment a $50 no-show fee will be charged.
If you need to change or reschedule your appointment, please help us out and advise us 2 business days prior by calling (713) 522-1717.